Liability caps and governing-law / venue clauses are counsel placeholders. LinkIT does not invent a dollar cap or select Florida, Delaware, or any other forum until counsel confirms written language. Where an older paragraph still mentions a number or a state, the placeholder in this notice and in the current EULA / Terms revisions controls.
DRAFT Not lawyer-ready. Last scanned 2026-10-10 01:25 UTC. Ellis and EJ mark this Live. Until then it stays a draft.
ApeXhit LinkIT — Refund Policy
Effective Date: January 1, 2026 · Last Updated: September 25, 2026 (v2.3 — paid plan names are 2nd Brain, Author, Innovator, Visionary)
LinkIT is free on the Lite tier. Paid tiers (2nd Brain, Author, Innovator, and reserved Visionary) are billed through Lemon Squeezy, our payment processor, via the checkout links on the Upgrade page — prices shown there are live, not previews. Once you complete a checkout, your card is charged and your group's license tier updates automatically.
This Refund Policy applies to every paid purchase made through LinkIT's Lemon Squeezy checkout, as follows:
1. Subscriptions
- Monthly subscriptions: You may cancel at any time; cancellation takes effect at the end of the current billing period, and no partial-month refund is provided for time already used, except as required by law.
- Annual subscriptions: Eligible for a pro-rated refund if canceled within 14 days of purchase or renewal, provided the paid features were not used in a manner inconsistent with normal evaluation. After 14 days, annual fees are non-refundable except as required by law.
2. One-Time Purchases / Lifetime Licenses
Refund requests must be submitted within 14 days of purchase. Requests after this window will be reviewed on a case-by-case basis (e.g., verified technical defects preventing use of the Software).
3. Non-Refundable Circumstances
Refunds will generally not be issued where:
- The request is based on dissatisfaction with feature availability that was clearly disclosed prior to purchase;
- The account was suspended or terminated for violation of the Terms of Service or Acceptable Use policy;
- The purchase is older than the applicable refund window described above.
4. How to Request a Refund
Refund requests can be sent to apexhit00@gmail.com with your purchase confirmation/receipt and the reason for your request. We aim to respond within 5 business days and, if approved, process refunds to the original payment method within 10 business days via Lemon Squeezy.
5. Statutory Rights
This policy does not limit any non-waivable statutory refund or consumer protection rights you may have under applicable law (e.g., EU/UK consumer law, or state law).